SOURY NOT SORRY SEASON 2 CONTEST
TERMS AND CONDITIONS
ABOUT THE CONTEST
1. The “Soury Not Sorry Season 2” (the “Contest”) is organised by ITC Limited (“ITC”).
2. Consumers participating or seeking to participate in the Contest shall individually be referred to as “Participant” and collectively as “Participants”.
3. If you are a Participant between the age of 16 -18 years, your parent(s)/legal guardian hereby provide consent on your behalf to enter into the Contest and to stand a chance to win Prizes as per the Terms & Conditions set forth herein. Failure to provide such consent will result in disqualification from this Contest.
4. Participation in this Contest is purely voluntary. By participating in this Contest, each Participant is deemed to have accepted the complete terms and conditions of this Contest available on www.candymanclub.com (“Contest Website”) as well as the decisions of ITC, which are final and binding in all matters related to the Contest. Successfully entering the Contest and winning a prize is subject to all requirements set forth herein.
5. ITC reserves right to terminate, modify or extend this Contest, at its absolute discretion, without assigning any reason whatsoever including extending, withdrawing, or discontinuing the same without notice, at its sole and absolute discretion and without any liability. All decisions of ITC in respect of the Contest and the prizes therein will be final and binding.
6. The Contest shall be live from 12:00 hours on 27th June, 2025 till 00:00 hours on 31st August, 2025 (“Contest Period”).
7. The Contest is subject to all applicable central, state and local laws and regulations.
8. The Contest shall be run on the following social media platforms – itc.candyman on Instagram (https://www.instagram.com/ or the Instagram App available on PlayStore and App Store.
9. Purchase of the Candyman Sourzzz pack is not required to participate in this Contest.
10. The Contest is in no way sponsored, endorsed, administered by or associated with Instagram. Each participant is deemed to have released Instagram from any claims and liabilities that may specifically arise in relation to their participation in this Contest by accepting these terms and conditions.
ELIGIBILITY
1. Only Indian citizens residing in India are eligible to participate in this Contest. Participants between the age of 16-18 years can participate only with the consent of their parent(s)/legal guardian. Participants below the age of 16 cannot participate in this Contest.
2. In order to be eligible for the prize, all Participants will be required to have valid address proof, government issued photo identity proof such as PAN Card/ Driver’s license/Voter ID/valid passport etc, or parent’s or legal guardian’s consent, if applicable a copy of which will have to be submitted at the request of ITC, without which the Participant will be disqualified from the Contest.
3. ITC reserves the right to exclude any person from the Contest on the grounds of: (i) misconduct or criminal record; (ii) tampering with the Entry process or the operation of Contest; (iii) acting in violation of these terms and conditions; (iv) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person; or (v) for any other reasons, as it may deem fit and proper. No communication in this regard will be entertained.
4. The Participant must have a public profile on Instagram and follow our Instagram profile (itc.candyman) during the Contest Period.
5. The following persons are not eligible to participate in the Contest: Employees, Contractors, Directors, and Officers of ITC, its subsidiaries and affiliated companies, Distributors, Web Designers, Vendors involved in the administration, development, fulfilment, advertising, judging and execution of this Contest (“Promotional Parties”), Paid Social Media Creators /Influencers and the immediate family members (spouse, parent, child, sibling, grandparent, and/ “step”) of such persons.
STEPS TO PARTICIPATE
1. To participate in the Contest, Participant should follow the following steps:
a) Participants can access the ‘Click Here’ link available on reels/posts/advertisements posted by itc.candyman to land on the itc.candyman Profile Page on Instagram and click on the link available in the bio (https://candymanclub.com/campaigns/soury-not-sorry-season-2.html) to visit the Contest Website.
b) The Participants can also visit www.candymanclub.com directly to participate in the Contest.
c) The Participants need to pick one of the scenarios from the “Which situation do you need a comeback for?” list and click on ‘Submit’. After clicking ‘Submit’, a form will appear on the screen. The Participants need to enter their details such as name, mobile number, and email address in the form. The form will also contain a link to these terms and conditions of the Contest. Participants need to click on the box in front of ‘Please accept the terms and conditions’ and give their consent to the terms and conditions of the Contest in order to click ‘Submit’.
d) The name entered by the Participants cannot be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic in any manner whatsoever.
e) After the acceptance of the form, a short clip containing a comeback for the chosen scenario will appear on the screen (“Video”). The Participant will have the options ‘Download’ and ‘Share’ available.
f) Participants need to share the Video with a creative and interesting caption on their social media profile on Instagram. Participants will need to tag the itc.candyman profile on Instagram. The Post must contain the Contest hashtags (#candymansourzzz, #sourynotsorry2, #SNS2) to be a valid entry in the Contest.
g) For a valid entry, Participants must inter alia comply with the following:
i. The terms of use of the social media platform where the Participants upload the Post i.e., Instagram
ii. the Post cannot be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, or contain nudity;
iii. the Post cannot promote alcohol, illegal drugs, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;
iv. the Post cannot be obscene or offensive, endorse any form of hate or hate group;
v. the Post cannot promote terrorist acts such as providing instructions on how to assemble bombs, grenades and other such weapons or provide instructional information about illegal activities;
vi. the Post cannot defame, misrepresent or contain disparaging or slanderous remarks about ITC, its customers or its products, or other people including the Celebrity, products or companies;
vii. the Post cannot contain trademarks, logos or trade dress owned by others (except ITC’s trademarks, logos or trade dress of Candyman Sourzzz), or advertise or promote any brand or product of any kind (except ITC’s products marketed under the brand Candyman Sourzzz), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses;
viii. the Post must be original and cannot contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art, stills, or images published on or in television, movies, the Internet or other media, except such materials owned by ITC) without permission and cannot be plagiarized from any source;
ix. the Post cannot contain background artwork, unless it is an original work of the Participant;
x. the Post cannot communicate messages or images inconsistent with the positive images and/or goodwill to which ITC wishes to associate;
xi. the Post cannot depict, and cannot itself, be in violation of any law; and
xii. Participants making statements which are contrary to existing law, bye-laws, public policy or established good practices shall be disqualified from further participating in the Contest.
h) By submitting an entry the Participant warrants and represents that the entry, except the Candyman Sourzzz Advertisement : (a) is the Participant’s original work, (b) has not been previously published, (c) has not won previous awards, (d) does not infringe upon the copyright, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; and (e) and that publication of the entry via various media including Web posting, will not infringe any third party rights. The Participant will indemnify and hold harmless ITC and the Promotion Parties from any claims to the contrary.
i) Participants will have to provide their address when contacted in case they are declared a winner.
j) If the Participant promotes or boosts their entry as an advertisement on the social media platform or through any paid promotion to get higher likes on the social media platform, the entry shall be considered invalid.
k) Each Participant can only have one valid entry during the Contest Period.
Only once Participants follow all these steps and comply with all the terms and conditions of this Contest, will the entry into this Contest will be considered a valid entry. Entries that are incomplete or not in the format specified above will be invalid.
SELECTION OF WINNERS
1. At the end of the Contest Period, Participant with the most creative and interesting caption with the highest number of likes on their Post will be eligible for prize (“Winner”) in the manner given below:
a) Winner will be eligible to receive Sony Playstation 5 as prize.
b) Receipt of prize as specified above is subject to the availability.
2. The prize cannot be transferred, exchanged or redeemed for cash.
3. The image of the prizes as depicted on the press ads/posters/TVC's, packs etc. are for illustrative purposes only and the actual prizes may vary from the depiction made.
4. ITC shall not be liable for any loss or damage of the prize due to Act of God, Governmental action and other Force Majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses.
CONTACTING WINNERS
1. Once the Contest Period comes to an end, ITC or an organizer appointed by ITC shall contact the participant who is eligible to receive the prize, by a phone call at the number entered at the time of submitting the form. ITC/organizer so appointed will inform the Participant on the prize that is offered.
2. In the event the Winner’s number is busy, unreachable, or he/she does not attend the call, three (3) more attempts will be made to reach the Winner. If even on the fourth attempt, the Winner does not attend the call, or is unreachable, the Winner’s participation in the Contest comes to an end and the Winner’s entry stands cancelled and Winner becomes ineligible to receive the prize. In such an event, another Winner will be shortlisted by ITC.
3. The Winner will have to provide a copy of their (or their parents or their legal guardian’s) address proof such as valid passport, voter card, or driver’s license, a copy of which will have to be submitted at the request of ITC, without which the Participant will be disqualified from the Contest.
4. No prize will be awarded if the information provided by the Participant at the time of entering the Contest is not factually correct. The prize will be handed over to the winner only after the formalities mentioned herein are fulfilled.
5. The prize will be given to the Winner post completion of such audit and verification process as deemed fit by ITC.
6. By sharing their/their guardian or parent’s personal information with ITC, the participants/their parent or their guardian consent to collection, storing, processing and use of personal information i.e., name, address, mobile phone number by ITC and/or by, its affiliates, associates, agents, contractors and other third parties. The personal information is being collected by ITC and shall be retained by ITC.
7. Personal information given by the Participant/ their parent(s)/legal guardians shall be used to deliver prizes and for promotional activities by ITC its affiliates, associates, agents, contractors.
8. The Participant/ their parent(s)/legal guardians have an option of not providing the personal information as required under this Contest. The Participants/ their parent(s)/legal guardians also have an option to withdraw their consent in relation to usage of personal information during the Contest Period. In all such cases, the entry of the Participant shall not be considered and Participant shall not be eligible for the prize. The Participants/ their parent(s)/legal guardians may reach out to support@candymanclub.com for such withdrawals.
9. By participating in this Contest, the Participants/their parent(s)/legal guardians acknowledge and consent to transfer and/or disclosure of their personal information by ITC to any third-party for providing services in relation to this Contest.
COURIER REQUIREMENTS
1. The Prizes will be dispatched to the Winners via courier, whilst carrying the prize for the Winner; the courier will carry an acknowledgement receipt (POD).
2. The courier shall require the Winner/their parent(s) or legal guardian (as the case maybe) to sign the acknowledgement receipt (POD) as a proof of receipt of the prize, without which the prize will not be handed over to the Winner.
3. The courier shall collect the signed POD, a self-attested Photo ID from the prize Winner.
4. If the Winner or the family member of such prize Winner present at the address does not cooperate as per the requirements mentioned herein with the courier, the prize will not be given to the shortlisted Participant and the prize will stand forfeited.
5. The prize will be given to the authorized family member of the Winner on submission of a proof of letter of authorization from the Winner in favour of the family member (in the event the winner is not available at the designated address).
6. If the Winner is not available at the given address, the courier will make 1 more attempt to collect the documents and deliver the prize. If still unsuccessful, the courier shall make no further attempts to deliver the prize. In such an event, the Winner will be informed of the place from where the prize is to be picked up at their own expense. If the Participant fails to pick up the prize from the designated place within a week of informing him / her, the prize will not be given to such Participant and the prize will stand forfeited.
7. If the address is unserviceable, then the shortlisted Participant will be required to travel to the nearest courier hub at their expense to collect the Prize.
8. ITC shall not be liable for non-receipt of the prize due to incorrect details provided by the Winner.
PUBLICITY
1. The Participant undertakes and irrevocably and unconditionally permits ITC to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
2. At the request of ITC, Participants shall participate in all activities relating to the Contest surrounding the winning of the prize, free of charge including participating in any photography/videography session, interviews etc., and they consent to ITC using their name and image in promotional material.
TERMS & CONDITIONS FOR THE PRIZE
1. The prize Winner shall follow the instructions given by or on behalf of the Organizer, when a call is made to him/her by or on behalf of the Organizer informing him/her in the event of his/her selection as the prize Winner.
2. Award of prize is subject to the verification of documents such as (government Photo-ID proof such as valid Indian passport /residence proof/ Driver’s license PAN card and/or such other documents as may be requested and submitted by the prize Winner. After verification the prize Winner will be informed about the entire process of redemption of the prize.
3. In the event a Winner does not accept the prize in the time and manner stipulated, then the prize will be deemed to be forfeited. prizes must be taken as offered and cannot be varied. Any unused prizes are non-transferable, non-refundable and non-redeemable for other goods or services and cannot be exchanged for cash or kind.
GENERAL CONDITIONS
1. The decision of ITC or the Agency, as regards the selection of winners and distribution of the prizes shall be final, subject only to ITC’s approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
2. ITC reserves the right to change, defer, alter or cancel this Contest in part or full, or change any or all of the terms and conditions that are applicable, without giving prior intimation/notice of any kind and will not be liable for any consequential losses/damages. Any decision of ITC in this regard and in general with respect to this Contest and the terms and conditions thereto shall be final, binding and non-contestable.
3. The decision of ITC shall be final in all regards and no communication shall be entertained in this regard. None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between any Participant and ITC and the Participant shall not have the authority to bind ITC in any manner whatsoever.
4. Neither ITC nor its agency shall be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Contest due to any government restrictions.
5. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of ITC or its Agency.
6. ITC or its agency accepts no responsibility for loss of internet connectivity, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. ITC or it’s agency shall not be liable for any consequences of user error including (without limitation) costs incurred.
7. No liability or responsibility is assumed by ITC or the Promotion Parties resulting from Participant's participation in or attempt to participate in the Contest or ability or inability to upload or download any information in connection with the Contest.
RELEASE AND LIMITATIONS OF LIABILITY
1. ITC shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained or any costs incurred, as a result of acceptance of any prize.
2. By entering the Contest, the Participant hereby releases from and agrees to indemnify ITC and/ or any of its respective officers/employees from and against all liability, cost, loss or expense arising out of acceptance of the prize or participation in the Contest including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.
3. ITC accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself, or third parties in relation to the Prizes.
DISPUTES
1. The courts of competent jurisdiction at Bengaluru shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with the Contest.
2. Further all issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the Participants and/or ITC and/or Partners of this Contest, shall be governed and construed in accordance with the laws of India.